Brewster Home Fashions Return Policy
Products purchased through Brewster may be returned for any reason, within 45 days from your original purchase from our web site. Items must be returned in their original product packaging. Brewster will process a credit to your credit card. A 25% re-stocking fee will be applied on partial returns for overage. You must follow the Brewster return procedure below to receive a credit. Wallpaper samples may not be returned for any reason.
If you are looking to return wallcovering purchased through a retailer made by Brewster Home Fashions, you must process the return through the store you purchased the product from.
Defective or Damaged Merchandise
Brewster will replace merchandise due to manufacturing defects, shipping damage or shipping error within 45 days of the date of purchase. You must follow the return process below to request replacement merchandise. There is no re-stocking fee for defective, damaged or shipping error merchandise, and return shipping charges will be waived.
How to Return
Your order will come with a prepaid return label and a packing slip. Start by filling out all appropriate fields on the return form at the bottom of your packing slip that was sent with your order. Detach and include the form inside the box of your return package. Please use the provided prepaid return label for shipping your package back to Brewster Home Fashions. When filling out your return label, provide all necessary contact information, including your reference number at the bottom of the label, which can be found on the bottom left-hand side of your packing slip. If you choose not to use the prepaid return label, merchandise can be returned by any shipping method you choose to the address below.
*Return labels cannot be mailed for packages coming from Canada. Please use the below address to ship your return:
Attn: Brewster Returns
Brewster Home Fashions
67 Pacella Park Drive
Randolph, MA 02368
When we have received your merchandise in unused condition, we will issue a credit to your credit card.